Frequently asked questions

I am an international applicant and I would like to make changes to my file. How do I proceed?

To make any modification to your file such as a program, Cégep or semester change, international applicants must send us an email at international@sram.qc.ca

I have been asked to submit a university transcript. Do I have to send in an official transcript from the university’s registrar office?

No, you do not have to send in an official transcript. SRAM accepts copies of transcripts.

Can I submit several admission applications?

No, international applicants, like all Quebec students, can only choose one cégep and program among the 32 cégeps members of SRAM. During the online application, international applicants must choose between the Winter and the Fall semester.

Can I e-mail my documents to SRAM?

No, SRAM does not accept any documents sent by e-mail. You have to upload your documents online via the Consult My File menu, then the Upload Documents submenu of the Omnivox website http://sram.omnivox.ca.

 Copies must be scanned in color from the originals. Please note that to be accepted, all documents must be clear, legible and showing no trace of alteration. Do not send original document. SRAM is not returning any documents.

How should I send documents to SRAM?

The fastest and most effective way is to upload your documents via Omnivox. You simply need to choose the Consult My File menu from the Omnivox website http://sram-international.omnivox.ca and then click on the Upload Documents submenu.

Documents must be scanned in color from the originals. It’s also possible to send a color photocopy of your transcripts and diplomas by mail. Please note, to be accepted all documents have to be clear, readable and showing no trace of alteration.Do not send original document. SRAM is not returning any documents.

 By uploading your documents directly to Omnivox, you avoid the risk of illegible documents sent by fax and there are no delays during this transaction. Applicants can verify within a minute that the electronic transmission was successful by clicking on the Consult My File menu, then on the Status of Your Application submenu.

 If you still prefer to send us your documents by mail, you will have to join your transmission receipt along with your documents. SRAM’s address is: 5701, rue Christophe-Colomb, Montréal, Québec, H2S 2E9, Canada.  Do not contact SRAM to know if your documents have been received : as soon as we get them, the Status of Your Application on your online file will state if your documents are adequate and if your file is complete. 

How long does it take for documents sent to SRAM to be displayed on your website?

If your documents have been uploaded directly to your online file through sram.omnivox, the reception will appear immediately in the Status of your application section of your online file.  You will then see that they are in evaluation since a SRAM specialist will check if they meet the requirements.  After 24 hours, you will be able to see if your documents are adequate and if your file is complete.

If you dropped your documents directly to SRAM’s office, please allow 24 hours before consulting the Status of your application on your online file.  You will then be able to see if your documents are adequate and of your file is complete.

If you sent your documents by mail, SRAM cannot be held responsible for delivery delays.  Your documents will be analyzed as soon as we get them.  Sending documents by mail is not recommended since delivery time is uncertain and SRAM does not consider the postal service stamp. If you do so do not send original document. SRAM is not returning any documents.  Only documents received by SRAM before deadline will be added to your file for the current Round.  Do not call SRAM to know of your documents have been received : check your online file as the Status of your application section will tell you if they are in.

I uploaded a document to my file and the status is now set to “processing”. How come?

When you upload a document to your online file, the status is instantly set to “processing”. Once one of our agents has had the chance to review the content and legibility of the document, the status will be updated accordingly.

What is the transmission receipt?

The transmission receipt is a document to print out that includes your file number, your name, the date of transmission of the application, the deadline to send any missing documents, the fax number and the address of SRAM, the documents to be sent to SRAM and the payment methods.

 This document is mandatory and must accompany all documents sent to SRAM by fax or by mail. However, you should not send it if you upload your documents electronically via the Omnivox website http://sram-international.omnivox.ca, Consult My File menu, Upload Documents submenu.

 You can print out the transmission receipt by clicking on the Consult My File menu, then on the icon available from the Status of Your Application submenu.

I studied at the post-secondary level outside of Canada. Why am I being asked to send my academic grades and my diploma from secondary school?

To be admissible to study in Québec at one of SRAM-affiliated cégeps, applicants must have reached a level of education that is equivalent to a Québec Secondary School Diploma (SSD) and meet the specific conditions of the chosen program, if required. The cégeps evaluate the applicants’ file first and foremost on the basis of secondary level academic grades.

 If you do not have a Comparative Evaluation for Studies Done Outside Québec from the Ministère de l’Immigration (MICC or MIDI), SRAM needs your academic grades from secondary school to prepare a comparative evaluation for you. If you only send your grades from the post-secondary level, your documents will appear as “invalid” on the status of your application. Your application will be sent out to the cégep only when your academic grades form the last three years of secondary school as well as your most recent diploma and certificates will be received by SRAM.

For more information for applicants with studies outside of Canada, click here.

Are there application fees?

Yes, international applicants must pay fees for a total amount of $85 CDN or $80 US or 65 €.

Is there a Canadian scholarship program or a financial aid program offered by the Quebec government to international students?

No. International students are not eligible for Canadian or Québec Government monetary aid in the form of loans, bursaries or scholarships. Those who require financial assistance should consult the Ministry of Education in their home country.

When will I receive my answer from the cégep?

A delay of 3 to 8 weeks before receiving an answer is to be expected once the application has been completed.

How do I obtain a monograph containing a description of a program and its courses?

You can contact the designated cégep directly. Some cégeps offer content descriptions on their websites.